Angela Pitts, Front Desk Coordinator

I grew up in a small town in West Virginia before moving to North Carolina at the age of 18. I started a family and then pursued a career. I started by teaching special education in McDowell County. After, I moved to Asheville and pursued my Medical Office Administration Degree. For the last couple of years, I have been able to utilize that degree in the field of Physical Therapy. I started with a company as a receptionist and in under a year I was promoted to Front Desk Coordinator and am responsible for building up the schedule for two clinics.

Accountability, Loyalty, Faith, Hope and Love

unnamed (2)

“You can be upset that Roses have thorns or rejoice that thorns have roses”

Based on my own negative experiences with receptionists, I want to make sure every interaction with the patient is a positive one. I check patients in and out, take co-payments, schedule, make sure all documents are uploaded into the chart, and verify benefits.

I enjoy working at Physio because of all of our fantastic patients!

What’s Angela Reading, Listening To, or Watching?

  • The Notebook (Movie)
  • Silent Hill (Movie)
  • Stranger Things (TV Show)

In my free time, I’m either reading or hiking!

Patient Testimonials

“From the moment I walked in the door till I left I felt welcomed Always with a smile and an encouraging word.”

“Professional and pleasant”

“The lady at the front desk was so nice as she was making my appointment. Thank you for your kindness”

Schedule an appointment in Asheville today.

Knowing the details before scheduling an appointment helps us help you.