Training 2

TRAINING Activation Sample

All Personnel

Fee Slip

Prospective Patient Activation

Misc.

How to use a fee slip

Facility fee schedule

FAQ
(very important lesson)

Cash Pay (no insurance)
Insurance: High Deductible
Insurance: Out-of-Network
Insurance: In-Network

Confrontation

Physical Therapists

General

Procedures

Loyalty

Misc.

Job Description
Staff Supervision
State Regulations

Initial Evaluations
Treatment Planning
Documentation
Re-evaluations
Discharging

Communicating
Loyalty guidelines

Receptionists

General

Procedures

Loyalty

Misc.

Job Description

Greeting
Scheduling: NP Reg
Collecting co-pays
Deductibles/Coinsurances

Communicating
Loyalty guidelines

Aides/Techs

General	Procedures	Loyalty	Misc.
Job Description State Regulations	Education Exercises Manual techniques	Communicating Loyalty guidelines	Terminology Levels of competency

PTA’s

General	Procedures	Loyalty	Misc.
Job Description State Regulations	Education Exercises Manual techniques	Communicating Loyalty guidelines	Terminology Levels of competency

Admin

General	Billing	Collections	Activation
Job Description	Modifiers Appealing denials	NSF’s

Marketing

General	MD’s	Community	Competitors
Job Description		Contact Log Community Outreach Program

830Laser Test

Basic
Advanced